We are committed to processing and shipping every order with care, efficiency, and professionalism. Please review our shipping policy below before placing your order.
Orders are generally processed within 1–2 business days after payment has been confirmed. Orders submitted during weekends or public holidays will begin processing on the next business day.
Estimated delivery times depend on your shipping destination and selected carrier. Delivery estimates are provided for reference and cannot be guaranteed.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information whenever available.
Customers are responsible for providing accurate shipping information. Cortex Aminos cannot be responsible for delays caused by incorrect or incomplete addresses.
Shipping carriers occasionally experience delays due to weather, customs, or transportation issues. We appreciate your patience should unexpected delays occur.
International customers are responsible for understanding their local import regulations. Customs duties, taxes, and import fees are the responsibility of the customer.
Every shipment is securely packaged to help protect product integrity during transit. Once your package has been transferred to the shipping carrier, delivery schedules are managed by the carrier.
If your shipment arrives damaged, please contact our support team promptly with your order number and photographs of the package so we can review your request.